Nov 16, 2016 - Keyboard shortcuts can speed up everything you do in Microsoft. Ctrl + 2 (Windows) or ⌘ + 2 (Mac): Calendar view; Ctrl + 3 (Windows) or ⌘ + 3 (Mac): Contacts view; Ctrl + 4 (Windows). To move between the folders pane, Outlook pane, and reading. Bonus: Move through messages in the reading pane.
Hi GP: I've read your thread in Office 365 forum. Base on your description, the mail threads of same subject weren't group together, right? And following picture are the symptoms you saw?
This was what your view in Outlook 2016: And this was your view which correct in Outlook 2011? First I will need some more information from you besides what you have provided:. Did you upgrade from Outlook 2011 to Outlook 2016?. Where did you download the installation? From Office 365 portal or other download link?
Meanwhile we can try some steps to narrow down the issue:. Log on to webmail see if the conversation view work as expected. Add/switch to another account, turn on Conversation view to see if it works. Try see if it solves your problem. Please let me know the result.
Hi Chloe, The images did not show up for some reason, so can't confirm the view. I did not upgrade from Outlook 2011 to 2016, both are running side by side at the moment.
![Outlook For Mac Move Up A Message In A Conversation Outlook For Mac Move Up A Message In A Conversation](/uploads/1/2/5/4/125499222/473521954.png)
I downloaded via Office 365 portal. I just recently signed up for O365 and got the download as part of the process. Narrowing down: 1. When you say log on to webmail, I assume you mean mail.office365.com? Or is there somewhere else? I went to mail.office365.com and tried to login with the email I used to sign up for Office 365 however it says: 'Something went wrong. You're currently signed in with a Microsoft account as [email protected], but that account can't be used with Outlook.
Please sign out of your Microsoft account, then sign in to Outlook with the account you use to read your organization's email.' So then I tried signing in with my corp credentials, but those of course weren't recognized as we do not use O365 for company email. I added my gmail account and conversations seems to be working there. So limited to exchange account at this point. I tried the suggestions in the link but did not have any luck. I appreciate your help in trying to figure this out.
I have the same problem. Some mails are grouped in Outlook 2016 while other mails that were correctly grouped in Outlook 2011 are not in Outlook 2016. I have the impression that only mails are correctly grouped for which people hit the Reply button with accounts on the exchange server. However for mails that come from outside my companies exchange server and just have the same Subject title, Outlook 2011 groups them (maybe because the Outlook 2011 client sees that the Subject title is the same), while Outlook 2016 does not group them (maybe because it doesn't check on client side for same Subject title but relies on some headers from the exchange server).
Could that be the case? I am having the same issue as above. Outlook for Mac 2016 only groups email that are direct replies or forwards of the original. It does not group email that simply have the same subject line. This is really annoying because 50% of my Inbox content are system update emails which have the same subject line but are no longer grouped into threads. I have Outlook for Mac 2011 installed on the same laptop and it correctly groups the same email by subject. Until this is fixed, I will keep using Outlook 2011.
I am having the same issue as above. Outlook for Mac 2016 only groups email that are direct replies or forwards of the original. I have Outlook for Mac 2011 installed on the same laptop and it correctly groups the same email by subject. Until this is fixed, I will keep using Outlook 2011. This forum is for 'Outlook for Windows' (not Mac). You will get a faster and likely better reply if you post the question/issue in the Outlook Mac related forum where folks who focus on Mac based software reside (if the same issue hasn't been address there already) Karl Timmermans Outlook MVP 'Outlook Contact Import/Export/Data Mgmt' http://www.contactgenie.com.